← All coursesMKCL KLiC CourseAbout this course What you'll learn Major topics Eligibility
Management
KLiC Banking, Financial Services & Insurance (BFSI)
An introduction to banking, financial services and insurance in a technology-enabled economy. The course builds practical awareness of financial-sector operations, products, services and customer-facing opportunities.
- Track
- Service Management
- Duration
- 120 hours
- Level
- Master
- Language(s)
- English
- Learning mode
- Learn at ALC or Learn Online
- Stream
- Any stream
- Understand the structure and services of the banking sector
- Recognize common financial products and processes
- Understand insurance concepts and customer needs
- Relate digital banking developments to service roles
- Banking fundamentals
- Financial services
- Digital and mobile banking
- Insurance fundamentals
- Customer service
- Entry-level BFSI roles
- Preferably Standard 10 passed, though this is not compulsory.
- Prior completion of MS-CIT is desirable, though not compulsory.
Course information is summarized from the official MKCL KLiC course description. View official MKCL course details